The guys at Idea are the best ones doing fraud legally.I have been mentioning this fact in my previous posts too.Unlimited Internet access via GPRS and EDGE costed Rs 9 per day on your mobiles for some time.Now they have hiked it to 25 Rs.Airtel has also hiked the charge.It is interesting to note that this is a time when BSNL has started giving CDMA 1X service at 250 Rs per month.
Rs 9 -------> Rs 25
I do not justify this hike blaming inflation.Moreover the service sucks.It get disconnected now and again.To deactivate you need to call the customer care number which is always busy.This time i tried calling continuously for 2 hours.At last got connected and deactivated the plan.The call center guy told me that existing customers can still use the service at Rs 9 for six months after activation as a token from Idea.
The customer care of idea sucks.It is always busy.Is this the way to run a business that has value?I had invested some money in idea stocks through their IPO.It is good that i sold it.Because why should we invest in a company which treats the customers as fools and does fraud offers.
Rs 9 -------> Rs 25
I do not justify this hike blaming inflation.Moreover the service sucks.It get disconnected now and again.To deactivate you need to call the customer care number which is always busy.This time i tried calling continuously for 2 hours.At last got connected and deactivated the plan.The call center guy told me that existing customers can still use the service at Rs 9 for six months after activation as a token from Idea.
The customer care of idea sucks.It is always busy.Is this the way to run a business that has value?I had invested some money in idea stocks through their IPO.It is good that i sold it.Because why should we invest in a company which treats the customers as fools and does fraud offers.
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